Terms of Service for PropertyLawAssist

Effective Date: January 1, 2025

Welcome to PropertyLawAssist. These Terms of Service govern your access to and use of our website and professional offerings related to property purchase support.

1. Services

We provide legal support for property purchase, including document review, contract drafting, due diligence, and consultation sessions.

2. User Responsibilities

By engaging our services, you agree to provide accurate information and cooperate in a timely manner.

3. Fees and Payment

All fees are due prior to commencement of services. Payment must be made via the methods specified during signup.

4. Cancellation and Rescheduling

You may cancel or reschedule legal consultations up to 48 hours before the appointment. Rescheduling requests should be made via contact form. We will attempt to accommodate your preferred date.

5. Refund Policy

Our refund approach depends on the type of item or service purchased:

5.1 Legal Services

Due to the nature of professional advice and allocation of resources, refunds for ongoing legal services are not permitted once work has commenced. If you cancel a consultation more than 48 hours before the scheduled time, you may receive a full refund of fees paid, minus an administrative cost of SGD 50. Services may be rescheduled within 30 days of the original appointment at no additional cost. No refunds will be provided after the consultation has taken place.

5.2 Information Products

For digital guides and resources, you may request a refund within 7 days of purchase, provided the content has not been accessed or downloaded. To initiate a refund, submit a request via contact form. Approved refunds will be processed via the original payment method within 14 days. Once the product is downloaded, no refund will be issued.

5.3 Physical Goods

Printed materials or other items can be returned within 14 days of receipt, in original condition and packaging. Return shipping is the responsibility of the purchaser. To start a return, contact us via contact form. After inspection, a refund will be processed via the original payment channel within 14 days. Goods that have been opened or used are not eligible for return.

6. Governing Law

These Terms are governed by the laws of Singapore. Any dispute shall be subject to the jurisdiction of courts located in Singapore.

7. Contact Information

PropertyLawAssist (Business ID S2212206A)
1 Fullerton Road, Singapore 049213
Phone: +6588205096